Privacy Policy

Why are ZetaSafe telling me about cookies?

Zeta has always informed its users of our general privacy policies and provides assurance about the collection and use of electronic information.

Recent changes in the regulation of electronic privacy, specifically “The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011” have been made to ensure that subscribers and users of electronic information and websites are properly informed as to the nature of COOKIES that may be set on their computers and to have the opportunity to make an informed choice as to whether they accept them.

How do the ZetaSafe (private websites) and public websites use cookies? 

Cookies enable us to identify your device, or you when you have logged in. We use cookies that are STRICTLY NECESSARY to enable you to move around the site or to provide certain basic features. These First Party set, SESSION cookies contain no personally identifiable information.

For the ZetaSafe2 service only, we also make use of a third party analytics tool which sets cookies only after you have logged into the service and this is used to monitor website traffic and which browsers are used most frequently to access our services; this is of the persistent type. These analytics are not personally identifiable and help us to ensure that we plan our developments around the browsers that our users prefer to use.

We also make use of some Embedded Third Party content on these websites such as Facebook and Twitter and these may also set cookies. As a result, when you visit a page containing such content, you may be presented with cookies from these websites. Zeta does not control the dissemination of these cookies and you should check the relevant third party’s website for more information.

We do not make use of any: –

– Advertising Cookies
– Behavioural Tracking Cookies

We don’t sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example to government bodies and law enforcement agencies).

Zeta Safe and related services are available to users via subscription only and so an informed consent by our registered users is given in accessing these services in accordance with our End User Access terms which have to be read an accepted when logging in to the service for the first time or when these terms are changed.

Controlling cookies

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse all cookies. You can also delete cookies that have already been set.

To restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how.

You can choose whether to accept cookies that are set by our public websites using our Cookie Control tool also – this will inform you that cookies are being set and you can signify your happiness to proceed into the site.

In general, our public websites will work without cookies but this may significantly affect the usability of the website.


At ZetaSafe, there is no higher priority than the privacy and security of our customers’ data. We believe that protecting the privacy of our customers’ data is integral to our mission of earning and maintaining the trust of each of our customers. We seek to lead the industry as a trusted repository for customer data through a world-class privacy program and provide a secure infrastructure and flexible tools that help enable our customers to comply with global privacy and data protection regulations.

This policy applies to the ZetaSafe® service hosted by ZetaSafe Limited located at and all the personal information collected by ZetaSafe Limited from this service and collected from customers when they register for ZetaSafe® / ZetaMobile®

Personal information can identify you as an individual or is capable of doing so. Personal information does not include statistical information.

Your use of ZetaSafe® signifies your consent to us collecting personal information about you in accordance with this Policy.

You may provide personal information when communicating with us or when using ZetaSafe® e.g. e-mail address, telephone numbers.

We may collect data related to your use of ZetaSafe®. This information may be used for billing purposes.

The periods we keep your information can vary according to the use given to the information. But we will not keep it for longer than necessary for the purposes for which the data was collected.

ZetaSafe Limited reserves the right to access and disclose individually identifiable information to comply with applicable laws and lawful government requests or to protect the system or its users.

If you want to know what personal information we hold about you, please write to the following address:

ZetaSafe Limited
Innovation Centre,
Silverstone Park,
NN12 8GX